[Bug]: no webaccess after upgrade from 31.0.9 to 31.0.12 (stable) #57316
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
This is a bug related to the upgrade of Nexcloud 31.0.9 to 31.0.12^on a shared server of provider all-inkl (Germany).
I have run it now three times, always same result:
No login screen, instead error 404.
Steps to reproduce
Steps done:
Webspacerestore And databaserestore ((due to multiple previous update attempts)
- Login ssh
php occ integrity:check-core
Result:
- INVALID_HASH:
- .htaccess:
and some - EXTRA_FILE:
moved the extra files to another directory (as I did for several previous upagrades), and I ignored the result regarding .htaccess
- .htaccess:
- Logon to Nextcloud with admin-rights.
contiue with Administrationseinstellungen overview
- Start with update
- Moved the extra files to another directory (as I did for several previous upagrades), and I ignored the result regarding .htaccess from step 1.
retried update:
Instead of "Continue with web based updater" (which I used the two first times) I decided to use SSH:
php ./occ upgrade
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Setting log level to debug
Turned on maintenance mode
Updating database schema
Updated database
Updating <files_sharing> ...
Updated <files_sharing> to 1.23.2
Updating ...
Updated to 5.0.2
Update app calendar from App Store
Update app groupfolders from App Store
Starting code integrity check...
Finished code integrity check
Update successful
Turned off maintenance mode
Resetting log level
- contiued webbased:
7: Contiue with Nextcloud ("Weiter zu Nextcloud"):
No chance to get a logon screen! ..isntead of..URL ....nc/logon it tries to open nc/apps/dashboard/
Expected behavior
Login screen available to admin and users
Nextcloud Server version
31
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.4
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Updated from a MINOR version (ex. 32.0.1 to 32.0.2)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
""***REMOVED SENSITIVE VALUE***"",
""***REMOVED SENSITIVE VALUE***""
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.12.3",
"overwrite.cli.url": "http:"***REMOVED SENSITIVE VALUE***"/nc",
"htaccess.RewriteBase": "\/NC",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "xyz_","***REMOVED SENSITIVE VALUE***"
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"tempdirectory": "\/www\/htdocs\"***REMOVED SENSITIVE VALUE***"/tmp\/",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"default_phone_region": "DE",
"mail_smtpmode": "sendmail",
"mail_sendmailmode": "pipe",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"maintenance_window_start": 2,
"filelocking.enabled": true,
"theme": "",
"loglevel": 0,
"log_rotate_size": 10485760,
"forbidden_filename_characters": [
"<",
">",
":",
"\"",
"|",
"?",
"*",
"\\",
"\/"
],
"forbidden_filename_extensions": [
" ",
".",
".filepart",
".part"
],
"forbidden_filename_basenames": [
"con",
"prn",
"aux",
"nul",
"com0",
"com1",
"com2",
"com3",
"com4",
"com5",
"com6",
"com7",
"com8",
"com9",
"com\u00b9",
"com\u00b2",
"com\u00b3",
"lpt0",
"lpt1",
"lpt2",
"lpt3",
"lpt4",
"lpt5",
"lpt6",
"lpt7",
"lpt8",
"lpt9",
"lpt\u00b9",
"lpt\u00b2",
"lpt\u00b3"
],
"updater.secret": "***REMOVED SENSITIVE VALUE***"List of activated Apps
Enabled:
- bruteforcesettings: 4.0.0
- calendar: 5.5.11
- cloud_federation_api: 1.14.0
- dashboard: 7.11.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.2
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- groupfolders: 19.1.12
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- serverinfo: 3.0.0
- settings: 1.14.0
- text: 5.0.2
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- viewer: 4.0.0
- workflowengine: 2.13.0
Disabled:
- activity: 4.0.0 (installed 3.0.0)
- admin_audit: 1.21.0
- app_api: 5.0.2 (installed 4.0.0)
- circles: 31.0.0 (installed 30.0.0-dev)
- comments: 1.21.0 (installed 1.20.1)
- contactsinteraction: 1.12.1 (installed 1.11.0)
- encryption: 2.19.0
- federation: 1.21.0 (installed 1.20.0)
- files_external: 1.23.0 (installed 1.22.0)
- firstrunwizard: 4.0.0 (installed 3.0.0)
- nextcloud_announcements: 3.0.0 (installed 2.0.0)
- privacy: 3.0.0 (installed 1.12.0)
- recommendations: 4.0.0 (installed 2.0.0)
- related_resources: 2.0.0 (installed 1.3.0)
- sharebymail: 1.21.0 (installed 1.18.0)
- support: 3.0.0 (installed 1.11.0)
- survey_client: 3.0.0 (installed 1.16.0)
- suspicious_login: 9.0.1
- systemtags: 1.21.1 (installed 1.20.0)
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- user_ldap: 1.22.0
- user_status: 1.11.0 (installed 1.8.1)
- weather_status: 1.11.0 (installed 1.8.0)
- webhook_listeners: 1.2.0 (installed 1.1.0-dev)Nextcloud Signing status
No login possible, dur to error. But have run https://mynextcloud.tld/index.php/settings/integrity/failedNextcloud Logs
no formatted access possible, no such section found.Additional info
let me know hjow to identify the /settings/admin/logging section: and I'll try to find it.
Thanks.